Managing Challenging Behaviour
About Managing Challenging Behaviour
Managing Challenging Behaviours is a course that focuses on identifying different types of challenging behaviours and then gives candidates a good understanding of challenging behaviours and behavioural changes. It will also provide candidates with a great set of skills to manage a challenging situation appropriately.
How long will this course take?
This course is 3 hours and spread across 1 day.
Who needs this training?
Managing Challenging Behaviour is a course aimed at care sector staff though it can also be beneficial to those who come in contact with people that display these traits.
What are the main points covered?
The course focuses on identifying different types of challenging behaviours, understanding what can be causing them, and their impacts and outcomes.
How is it delivered?
Courses are delivered in-house or online via webinar/e-learning for up to 12 people. We also hold open courses across the UK.

How do you get Certified?
This course is available via an in-house group course for up to 12 delegates. Choose for the course to be delivered either face to face or by a blended learning option, at a time and place convenient to you. Alternatively, learn through one of our scheduled courses at centres located across the UK. Upon completion of this course, a certificate will be awarded.

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Managing Challenging Behaviours Course Outline
- Introduction and explanation.
- Identifying types of challenging behaviour.
- Causes of challenging behaviour/behavioural changes.
- The impacts, results and outcomes of challenging behaviour.
- How to assess behaviour.
- Dealing with the outcomes.
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Managing Challenging Behaviours FAQs
What are challenging behaviours?
Challenging behaviours are those that puts people or those around them (such as their carers) at risk, or leads to a poorer quality of life. Some examples of these behaviours are: aggression, self-harm, destructiveness, disruptiveness and sexual.
What are some causes of challenging behaviours?
These behaviours can be the result of mental health or neurological condition, such as dementia. It could be from being unwell, not getting enough sleep, having a poor diet and feeling hungry, having a change in family circumstances or routines.
How can I assess behaviour?
Some ways to assess behaviour is through direct observation, interviewing and self-monitoring.
How should I deal with the outcomes of challenging behaviours?
Throughout the course, candidates will learn a varied array of ways to deal with these situations, but the main aspects to keep in mind are: stay calm, treating the circumstance with humour and trying to distract their attention. It is also important to alert others (if anyone else is present) that this is a symptom of a condition rather than a personal matter.