Billericay care home still needs to make improvements, says CQC

A care home in Billericay which the Care Quality Commission (CQC) deemed to be failing in delivering the right standards of care still needs to make improvements, the health watchdog has said.

The Queens Park Court care home was inspected back in November 2012 and a number of problems were uncovered. The home’s management was told that it had until the end of March 2013 to make the required improvements to areas such as care training for staff and compliance with regulations.

A recent visit has demonstrated that the care home has not improved enough, however. A new CQC report claims that Queens Park is still failing to meet four out of five national standards, which include:

  • Assessing and closely monitoring the quality of service provided
  • Staffing – ensuring there are enough staff members with the right care training on duty when needed
  • Ensuring the care and welfare of people who use the home’s services
  • Respecting and involving the people who use the home’s services

Rushcliffe Care Ltd, which owns the care home, will now have to take the actions recommended in the CQC report, and the Commission will closely monitor its progress to ensure that standards are met.