A care home in the Edgbaston area of Birmingham has been ordered by the Care Quality Commission (CQC) to improve its standards after a resident was injured due to suspected neglect.
The Kerria Court care home, which has the capacity to care for 47 people, was visited by the CQC’s inspectors last February.
During the inspection, it was found that a resident had sustained a minor injury due to “poor staff practice and potential neglect”, and there were also issues with data recording and protecting patients from abuse. All of these issues are covered by most in-depth care training courses for workers in the health and social care sector.
The CQC report outlined how staff were not able to tell inspectors which resident of Kerria Court had epilepsy, prompting concern that the person would not get the proper treatment and care their condition warrants.
Whilst acknowledging that Anchor Trust, the company that owns the care home, had upheld some important standards such as hygiene, the CQC concluded:
“We found that Kerria Court was not meeting one or more essential standards. Improvements are needed.”
Anchor Trust issued a statement acknowledging the CQC’s observations and explaining that an action plan will soon be put into place to resolve any issues.