Chippenham care home makes improvements after CQC warning

A care home in Chippenham has been busy making improvements to the training levels of its staff, the cleanliness of its premises and its care and welfare policies after it received a formal warning from the Care Quality Commission (CQC).

The Kingsley Road care home, which is owned by Mencap and accommodates eight people with learning difficulties, was given a warning by CQC officials after an inspection in May 2012 revealed a number of failings.

As well as failing to comply with government regulations relating to safety and suitability of premises, care and welfare, the care home was simply not clean enough. Inspectors found that there was no infection control policy in place and that window frames, skirting boards, blinds and window sills were dirty.

Since the inspection, the care home’s management has swung into action to rectify the problems. Possible solutions could have been to give the whole premises a thorough clean, to implement a new cleaning system and to improve infection control awareness training for staff.

A spokesperson for Mencap said:

“We were disappointed to hear the results of the CQC’s inspection of Kingsley Road and we acted swiftly to resolve them.
“This week we received a further visit from a CQC inspector who confirmed that we are now compliant.”