Cornish nursing home failing in its duty of care

The Care Quality Commission (CQC) has identified the St Theresa’s Care Centre in Callington, Cornwall, as failing in its duty of care, as elderly residents were found to be going without adequate food and drink.

This was the verdict following a surprise visit to the Cornish nursing home last August, when inspectors found that some residents did not appear to have sufficient nutrition and hydration. In addition, only three out of the 19 people monitored had been given a bath in the past month.

There appeared to be a staffing problem at the home, as some residents and carers complained to inspectors that there were not enough staff on duty. The CQC report also expressed concern over levels of care training at the home:

“The health and welfare needs of people using the service are not appropriately met.
“Staff are not available in sufficient numbers and do not have sufficient training to ensure that needs are met.”

Upon hearing of the damning CQC report, the owners of St Theresa’s Care Home expressed shock and said that a “robust action plan” had been put in place to make the necessary improvements.