CQC inspectors order Hastings care home to improve

The Care Quality Commission (CQC) has ordered a care home in Hastings, East Sussex, to improve after inspectors reported that residents had been put at risk due to falling standards.

Inspectors visited the Lauriston Christian Nursing Home in St Leonards last January, following an incident in which a resident was harmed. In the subsequent report, a total of 13 standards the home’s owner Southern Cross Healthcare was failing to meet were listed. These included a number of issues usually covered in care training courses, such as:
– Providing proper food
– Dispensing the correct medicine properly
– Protecting residents from abuse and unnecessary risk
– Providing safe and appropriate care
– Improperly trained, appraised and supervised staff
– Too few staff on duty at certain times
– Inadequate risk assessments
– Poor management structure
– Unsuitable equipment and facilities

The CQC has now ordered the home to improve or face closure, and has helped Southern Cross draw up an action plan to address problem areas immediately. The CQC’s regional director for the south east, Roxy Boyce, said:

“The care at Lauriston Christian Nursing Home has fallen far short of the standards people have a right to expect.”