CQC issues damning report on West Yorkshire care home

A care home in Heckmondwike, a town in the West Yorkshire borough of Kirklees, is the subject of a damning new report by the Care Quality Commission (CQC) after it failed a recent inspection.

The Claremont House care home, which is a council-run facility, was inspected by the CQC in February and March of this year. The inspections aimed to discover whether the home’s management had made improvements which had been noted in a previous inspection. During this inspection, the home was found to be failing to meet all seven of the CQC’s national standards of care.

Some of the main issues at the home included:

• Residents needs not being adequately assessed
• Individual care plans showing that some residents may not have given their consent to care and treatment. In other cases, care and treatment was not being delivered in line with care plans
• Not all staff had the adequate care training, particularly in relation to safeguarding
• Insufficient numbers of staff on duty at certain times
• Staff failing to carry out hourly checks on residents through the night where required, potentially putting some resident’s safety at risk

Claremont House, which provides accommodation and care for up to 40 elderly residents, will now need to make immediate improvements, including improving its standards of care training among staff members. If it fails to do so, it could face further action by the CQC.