A specialist care home in Dundee has been ordered to improve standards in relation to patient care after the Care Commission conducted an unannounced inspection at the end of last year.
The Commission’s inspectors were not impressed with what they found upon visiting the Linlathen Neurodisability Centre, which is located just north of Broughty Ferry in Dundee. A report produced after the inspection explained that the quality of patient care and support at the home was not up to scratch.
Inspectors also had issues with the environment and staffing, which they rated as unsatisfactory, in the report. Cleanliness and hygiene at the home were not at the levels they needed to be, patients were allegedly allowed to smoke in their rooms and no proper fire safety preparations had been made.
All of these issues would have been known to permanent staff who had undergone the proper care training, rather than the agency staff it was claimed were working at the Linlathen Neurodisability Centre.
A spokesperson for the Commission said:
“In recent months there have been numerous staffing and care issues at the service and these continue to cause us concern. The main issues regard staffing levels and skills and also the understanding of the support needs of people living in the home.”
The home’s managers have now pledged to make the 16 improvements ordered by the Care Commission, including a refurbishment of the property and an effort to improve staff skill levels.