East Lancashire care home failing to meet standards

The Victoria Residential Home in the East Lancashire town of Burnley has been found by the Care Quality Commission (CQC) to be failing to meet standards.

Of the 16 essential safety requirements, the Victoria Residential Home is failing to meet 7. Inspectors from the CQC who visited the home last March found that it was not as hygienic or clean as it should be, and that the home was understaffed.

A report from the CQC following the inspection also highlighted how care did not seem to have been properly planned and risks not identified. Other issues which all staff with the right care training should have been more proficient in included management of medication, moving patients properly and safely, and helping residents with their meals.

North West regional director for the CQC, Sue McMillan, said:

“The care at Victoria Residential Care Home has fallen far short of the standards people have a right to expect.
“We need to ensure that people living at the home are not at any immediate risk of harm.
“It is clear standards require significant further improvement so we will continue to monitor this service very closely to ensure these improvements are made and sustained.”