Gloucester care home closed by CQC due to major safety concerns

A care home in Gloucester has been closed by officers from the Care Quality Commission (CQC), who stated that they had “major concerns” about the standard of care at the facility.

The Uplands Nursing and Residential Home in Maisemore was inspected by the CQC in November 2010 after an elderly resident died in hospital the month before. Gloucestershire County Council shut down the home and had all residents removed over concerns for their safety.

During the CQC visit, inspectors found a number of serious problems. These included staff restraining residents in an unsafe manner, potentially putting them at risk from injury. This suggested that workers at the home had not undergone the proper care training for the safe moving and handling of people.

Other problems reported at Uplands, which specialises in dementia care, included the dressing of residents in dirty clothes and issues with unmonitored medication. Inspectors also encountered the unpleasant sight of human waste smeared on one of the home’s windows.

The CQC report stated:

“We observed that staff do not have the skills and knowledge to meet people’s needs who have a diagnosis of dementia,”

The home has had no residents since the November inspection, but the CQC has now said that no one will be admitted until standards improve considerably.