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An end-of-life care home in the North East town of Hartlepool has been honoured with a prestigious national award for providing exception care to its residents.
The Charlotte Grange Residential Care Home, which is located on Flaxton Street in Hartlepool, was given the Gold Standard Framework Award after demonstrating very high standards of care. The home, which has 46 residents, completed a two-year portfolio in which it proved that it met all of the 20 standards required to attain the award.
The manager of the home, Margaret Spence, expressed her delight at the home winning the award in the Peterlee Mail newspaper. She credited her staff and the high level of care training they had received with the success, saying:

“We are delighted to have been given this prestigious award.
It shows that we implement the necessary gold level standards, something which provides great satisfaction to residents and their family members.
“Our success is ultimately down to the staff at Charlotte Grange. We couldn’t have achieved this without all their hard work.”

The Gold Standard Framework Award aims to set the benchmark for standards of care in nursing homes throughout the UK.