Hospitals Trust celebrates top patient experience rating

The Peterborough and Stamford NHS Foundation Trust are currently celebrating after it received top marks in a recent patient experience assessment.

The Trust, which was assessed by the Patient Environment Action Team (PEAT), received an ‘excellent’ rating in the areas of focus of Food, Privacy Dignity and Environment.

This achievement is no doubt down to hard work on the part of the Trust in implementing new policy and providing ongoing care training and training in food hygiene for care workers.

Chris Wilkinson, who is the chief nurse at the Peterborough and Stamford Hospitals NHS Foundation Trust and the director of care quality, commented on the assessment results, saying:

“We work to a strict framework for inspecting standards, set out by the National Patient Safety Agency, to demonstrate how well we believe we are performing in key areas.
“These areas make a real difference to our patients, including the quality and choice of food, cleanliness of patient areas, infection control procedures and the level of privacy and dignity afforded to patients.
“We are very pleased to have gained the maximum ratings for all three areas of focus and will work hard to retain this in order to continue giving our patients as pleasant a stay as possible.”