Issues raised at Penwortham care home

A care home in the Lancashire town of Penwortham, near Preston, has been told that it must make improvements in a number of areas after a recent inspection flagged up some quite serious concerns.

The Priory Park Care Home was inspected by the Care Quality Commission (CQC) earlier this year, with less than positive results. Of the nine areas the home was assessed in, CQC inspectors said that action needed to be taken in seven.

Issues raised at the home included problems with management of medicines, cleanliness and infection control, record-keeping and respecting the privacy of residents. The report stated:

“We observed good examples of care where people’s dignity and independence was respected.
“We also observed practices were people’s privacy was not respected and we heard the use of some disrespectful terminology.”

There were also concerns about the safety of the premises and the overall care and welfare of the people using the services of the Priory Park Care Home.

Bosses were told that they must make urgent improvements, which Priory Park has confirmed that it has begun to do. Many of the issues highlighted in the CQC report could be rectified by improved care training for staff and management.