The owners of a care home in Wymeswold have responded to a damning inspection report by the Care Quality Commission (CQC), confirming that a number of improvements have now been made.
The original report, published last May, flagged up a number of problems at the Wymeswold Court care home. These mainly related to the provision and quality of care and the staffing of the home, as well as the level of care training undergone by existing staff members.
Southern Cross Healthcare currently runs the home, and its area manager Tracie Bailey recently spoke to the local press to confirm that fundamental improvements have been made to the way the home is run. She said:
“A new deputy manager has been appointed and all staff have received re-training on key areas, plus support and supervision to address any of the concerns outlined in the report.
A positive relationship has been built with the local GP and district nurse and there is a new recruitment drive in place to secure further highly qualified staff members. Staff and management at the home have been working closely with the service quality adviser to ensure improvements are made and sustained.”