Communication and Record-Keeping Awareness
About Communication and Record-Keeping Awareness
This course is for those working within different care settings. Candidates will understand the standards of good communication and use them at work. They will also learn about record-keeping within their care environment.
Course Length
Our Communication and Record-Keeping Awareness training course is 2 hours long and completed in a half-day. Our courses are structured to allow breaks for learners to eat and rest.
Certificate Validity
The Communication and Record-Keeping Awareness training certificate lasts 12 months (1 year). Before expiry, you’ll need to re-enrol to receive a new certificate.
Delivery
Our most popular form of training is held in-house, where we send a trainer out to your premises for a face-to-face session (for groups of up to 12). We also run the Communication and Record-Keeping Awareness training course online. Ask about our webinar sessions.
Topics Covered
Please see our course outline here. During this Communication and Record-Keeping Awareness training course, you will learn what communication is, effective communication methods, models of communication, and more…
Cost/Pricing
Pricing can vary depending on location, dates, group size (where applicable), and more factors. For a free email quotation, please contact our advisors directly on 0800 781 2041 or leave an enquiry.
How do you get Certified?
This course is available via an in-house group course for up to 12 delegates. Choose for the course to be delivered either face to face or by a blended learning option, at a time and place convenient to you. Alternatively, learn through one of our scheduled courses at centres located across the UK. Upon completion of this course, a certificate will be awarded.
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Communication and Record-Keeping Awareness Course Outline
- What is communication?
- Effective methods of communication.
- Models of communication.
- Communication techniques.
- The management of communication.
- Legislation and best practice.
- Effective record-keeping.
- Keeping records in care environments.
- Preventing errors.
Speak with one of our training consultants for free advice, no-obligation quotations, and more useful information.
Communication and Record-Keeping Awareness FAQs
Is communication a skill?
Being able to communicate accurately is one of the most important skills in care work. A carer will need to communicate effectively with patients regarding their needs. A worker is expected to pass important information on to other care workers or specialist services.
Why is record-keeping important in care?
Good record-keeping is very important in a care home. Accurate patient records will help ensure that a patient is safe and well. Recording things like the medication a patient requires and when it is taken is vital especially when the patient may have difficulty remembering things.
What kind of record-keeping is needed in a care home?
Accurate record-keeping is a high priority in care homes. Records need to be kept about patients, risk assessments and reviews, cleaning, housekeeping and consultation with external services. The Care Quality Commission has a particular regulation relating directly to keeping accurate care records. Good record-keeping is essential in healthcare.
Why is communication important in care?
Good communication helps patients feel at ease. Good communication helps patients feel in control and valued. Good communication allows carers to offer the highest level of support to their patients. Care homes that fail tend to do so due to a lack of communication or poor record-keeping.
What are the main points covered?
The course covers different types of communication, understanding which methods work best and their different techniques, as well as keeping records in a care environment.
Who needs this training?
This course is aimed at staff working within the care sector.
Communication and Record-Keeping Awareness FAQs
Is communication a skill?
Being able to communicate accurately is one of the most important skills in care work. A carer will need to communicate effectively with patients regarding their needs. A worker is expected to pass important information on to other care workers or specialist services.
Why is record-keeping important in care?
Good record-keeping is very important in a care home. Accurate patient records will help ensure that a patient is safe and well. Recording things like the medication a patient requires and when it is taken is vital especially when the patient may have difficulty remembering things.
What kind of record-keeping is needed in a care home?
Accurate record-keeping is a high priority in care homes. Records need to be kept about patients, risk assessments and reviews, cleaning, housekeeping and consultation with external services. The Care Quality Commission has a particular regulation relating directly to keeping accurate care records. Good record-keeping is essential in healthcare.
Why is communication important in care?
Good communication helps patients feel at ease. Good communication helps patients feel in control and valued. Good communication allows carers to offer the highest level of support to their patients. Care homes that fail tend to do so due to a lack of communication or poor record-keeping.
What are the main points covered?
The course covers different types of communication, understanding which methods work best and their different techniques, as well as keeping records in a care environment.
What are the main points covered?
The course covers different types of communication, understanding which methods work best and their different techniques, as well as keeping records in a care environment.
Looking for another course? Check out other training from this range.
Looking for another course? Check out other training from this range.
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