Supervision and Appraisals Training

Supervision involves overseeing someone – usually someone you manage or a more junior member of the team, where the act is to provide the assistance necessary for that person to develop confidence or new skills. An appraisal is the act of assessing an employee’s performance or conduct. Together, supervision and appraisal are useful tools for evaluating staff capabilities, identifying training needs and setting goals to improve performance.

It’s not always easy to give honest feedback when performing an appraisal. Some common mistakes include giving overly-generous evaluations, focusing only on recent performance, relying only on quantifiable data, ignoring overall contribution, or treating the appraisal as a negotiation rather than a review.

There are many ways that you can deliver more effective supervision sessions. It’s always best practice to focus on positive reinforcement, encourage open and honest feedback, recognising employee contributions and aiming for constructive, forward-thinking conversations during supervision sessions.

Working during difficult situations can be quite stressful. Some ways to deal with difficult behaviour include avoiding an emotional reaction, addressing the problem rather than the person, dealing with people’s feelings professionally and focusing on solutions and future improvements rather than dwelling on the past.

This supervision and appraisal training is ideal for managers, supervisors, team leaders and roles responsible for managing staff performance across any sector.

Please contact our team on 0800 781 2041 or leave an enquiry to get your supervision and appraisal course booked in.

The course covers the supervision and appraisal process, supervision documents, confidentiality, record-keeping and managing different types of behaviours and difficult situations effectively.

For a free email quotation, please contact our advisors directly on 0800 781 2041 or leave an enquiry.