How long will this course take?
The course is 3 hours long and spread across 1 day.
Who needs this training?
This course is great for managers and supervisors in any sector.
What are the main points covered?
The course covers a few different points, such as understanding supervision and appraisal. This training course also covers the many supervision documents, being able to record-keep and confidentiality, as well as being able to cope with different types of behaviours and difficult situations.
How is it delivered?
Courses are delivered in-house or online via webinar/e-learning for up to 12 people. We also hold open courses across the UK.
How do you get Certified?
This course is available via an in-house group course for up to 12 delegates. Choose for the course to be delivered either face to face or by a blended learning option, at a time and place convenient to you. Alternatively, learn through one of our scheduled courses at centres located across the UK. Upon completion of this course, a certificate will be awarded.
Supervision and Appraisal Course Outline
- Introduction and explanation.
- Gain a better understanding of the supervision and appraisal process.
- How to carry out effective supervision and appraisal.
- Understand how the process improves the delivery of care.
- Different supervision documents.
- Record keeping and confidentiality.
- Different types of behaviours and difficult situations.
Supervision and Appraisal FAQs
What is the difference between supervision and appraisal?
Supervision is the act of overseeing someone. An appraisal is an act of assessing something or someone. Therefore, in a business view, Supervision and Appraisal relate to overseeing staff members and being able to work with them to assess their skills and what needs to be done for them to improve their performance; whether it is where training might need to be directed or setting new objectives for them.
What are some common mistakes done while appraising someone?
Some common mistakes are: giving over-generous evaluations, focusing only on their most recent performance, obsessing over quantifiable data, not focusing enough on their performance and finally treating appraisals as negotiations.
How can I improve my supervising skills?
Throughout the course, you will gain a better understanding of: the supervising process, but some of the ways to improve it are: focusing on positive reinforcement instead of punishment; asking for feedback; recognising employees for their efforts.
How should I deal with difficult situations at work?
Working during difficult situations can be quite stressful. Some ways to deal with difficult behaviour are: not offering a reaction, dealing with people’s feelings, attacking the problem rather than the person and focusing on the future rather than focusing on the past.