How long will this course take?
This course is 2 hours spread across 1 day.
Who needs this training?
This course is aimed at those in the social care sector, such as care staff, teachers, and social workers, as it is essential for those that need to keep confidential information safe.
What are the main points covered?
The course explains confidentiality and why it is important, as well as the importance of disclosure, it helps those on the course to understand the need to protect information and those it concerns.
How is it delivered?
Courses are delivered in-house or online via webinar/e-learning for up to 12 people. We also hold open courses across the UK.
How do you get Certified?
This course is available via an in-house group course for up to 12 delegates. Choose for the course to be delivered either face to face or by a blended learning option, at a time and place convenient to you. Alternatively, learn through one of our scheduled courses at centres located across the UK. Upon completion of this course, a certificate will be awarded.
Confidentiality Awareness Course Outline
- What is confidentiality?
- Why do we need to respect confidentiality?
- Legislation, policy and procedure.
- Information security breaches and how to manage them.
- What does disclosure mean?
- Philosophical and ethical issues.
- Personal experience and practice.
Confidentiality Awareness FAQs
What is meant by confidentiality?
The principle of confidentiality is about respecting the wishes and privacy of an individual. Professional healthcare workers have a duty of care to service users and must not disclose information relating to the individual unless absolutely necessary.
Is confidentiality a legal requirement?
There are many aspects of UK law that relate to confidentiality. These include the Human Rights Act 1998, The Care Act 2014, The Safety and Quality Act 2015, the Data Protection Act 2018, and the GDPR. These all cover aspects of patient confidentiality and how it works on a need to know basis but with important caveats to protect the individual or others when at risk.
Who is this training for?
Training is relevant to anyone that is required to handle the personal information of service users. Healthcare professionals, social workers, doctors, nurses, therapists, and anyone dealing with patients confidentiality would benefit from this in-house training.
What will I learn in this course?
Training ensures a greater awareness of the theoretical, moral, ethical, and philosophical issues surrounding confidentiality. It covers information security breaches and ways to manage them. It also looks at legislation, policy and procedure through groups discussion with experienced confidentiality awareness trainers.